Terms and Condition
Conditions of sale
OBJECT OF THE CONTRACT ON LINE
These terms and conditions relate to the sale of products and / or services carried out remotely by computer supports between Gioielleria Camici di Rosciolo Lanfranco, registered office at Via Generale Umberto Nobile n. 12, 01025 Grotte di Castro (VT) (merchant), registered with the Register of Companies of Viterbo to N.REA VT-135867 and Vat number 01869480564 through the website www.thejewelleryshopping.com and a consumer (customer).
This type of contract is called a sale and purchase agreement "on line".
These terms and conditions may be updated or changed by the merchant at any time, without notice, and will be valid from the date of publication in the website in question www.thejewelleryshopping.com. Purchase transactions will be governed by the provisions of D.Lgs. 206/2005, while the protection of confidentiality will be subject to the provisions of D.lgs 196/03.
2.ACCEPTANCE OF TERMS
The conditions laid down in the introduction are integral and essential part of this contract. All contracts are concluded directly by accessing of the Customer (companies and individuals) to the corresponding website at www.thejewelleryshopping.com . So the customer may terminate the contract for the purchase of the desired product, carefully following the instructions and procedures. These general conditions of sale must be examined on-line by the customer before to complete the purchase process. The submission of confirmation of the order means full knowledge of these terms and their full acceptance. The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to comply, in its relations with Gioielleria Camici, the general conditions and of payment described below, stating that you have read and accept all the information provided by him pursuant to the rules mentioned above, and also recognizing that Gioielleria Camici shall not be bound to any other conditions, unless previously agreed in writing.
SELLING PRICES AND METHODS OF PURCHASE
All prices listed and posted in the euro currency "€" on the site www.thejewelleryshopping.com in compliance with art. 1336 of the Civil Code, include VAT and all other taxes.
The total cost of shipping is paid by the customer and will be made ??known before confirming the order. In case of delivery out of Italy will be paid to the consumer any additional costs due to taxes or duties imposed by law in the State of destination.
The purchase contract is perfect only through the accord expressed by correctly filling in the registration.
2.4 As a method of payment the customer can use one of the payment methods indicated at the moment of payment. For amounts exceeding € 250 or for customization of objects (for example, engraved rings or medals, personalized watches) Gioielleria Camici reserves the right to require payment by bank transfer or with Paypal only.
Bank Transfer data:
Beneficiary: Gioielleria Camici di Rosciolo Lanfranco
Cassa di Risparmio di Orvieto
PERFORMANCE OF THE CONTRACT AND DELIVERY METHOD
www.thejewelleryshopping.com will deliver the products ordered through trusted carrier. If the recipient will be absent will receive a notice with which you can contact the carrier directly to agree a new delivery. The delivery times (max 30 days from date of order as expected of art. 54 D.Lgs. 206/2005) ranging from the same day the order to a maximum of 15 working days (excluding islands and out of Italy).
If an order exceeds the amount present in the warehouse, will be told to the customer if the product will be available in the future, and the time allotted for the procurement. You can also check the variations of delivery for special customer requests, for reasons of force majeure, due to the road conditions in general or by the competent authorities.
No responsibility can be attributed to the merchant in case of delay in the order or in the delivery of goods ordered. At the moment of delivery of the goods by the carrier, the customer must check that the number of packages delivered corresponds to that indicated on the invoice and that the packaging is not damaged, or otherwise altered. Any external damage or the wrong number of products in the packages or the informations, must be immediately reported to the carrier that make the delivery, adding the word "subject to removal" on the document and confirmed within 8 (eight) days via registered mail with return receipt to the carrier, the address of which is explained on the accompanying document. In the case of damaged package to write "subject to removal because the package is damaged. The customer is required to promptly notify the merchant by e-mail or fax the incident.
- Once signed the document, the customer doesn’t make any objection on the external characteristic of the delivered goods.
- Even the packaging is intact, the goods will be verified within eight (8) days of receipt. Any damages or hidden defects must be reported in writing by registered mail with return receipt to the courier whose address is explained on the accompanying document.
- Each alert over these terms will not be take in observation. For each statement, the customer assumes the full responsibility of their statements.
Gioielleria Camici reserves the right to refuse orders where the partner Cassa di Risparmio of Orvieto is unable to receive verification from the bank of the User.
Gioielleria Camici reserves the right to refuse orders and / or the provision of services of any subject at any time.
LIABILITY AND PERMITS
Gioielleria Camici do not assumes responsibility for problems caused due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other events that could prevent, in whole or in part, to implement within the agreed time to the contract. Gioielleria Camici will not be liable to any party for any damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, since the customer is entitled only to a refund of the price paid. Gioielleria Camici is not responsible for any fraudulent or illegal use that may be made ??by third parties, to credit cards and other means of payment, when the customer is making payment for goods purchased. Filling the form on the website, the Customer authorizes Gioielleria Camici to use his credit card, or other card issued in replacement of it, and to debit for Gioielleria Camici di Rosciolo Lanfranco the total order shown as cost of the payment "on-line". The whole procedure is done via secure connection directly connected to the bank, the owner and operator of the payment service "on line", to which Gioielleria Camici cannot access.
Gioielleria Camici during the purchase procedure is not able to know the number of buyer's credit card which, by opening a secure connection, is passed directly to the bank, that manages the service. On request of the interbank, which authorizes the payment by credit card, Gioielleria Camici may request a copy of the credit card, sides, and a copy of the identity document, to send to the email firstname.lastname@example.org .
All new products of Italian origin marketed by the merchant are covered by the manufacturer's standard warranty and 24 months warranty for defects of conformity pursuant to D.Lgs. n. 24/2002. To use the warranty, the customer must keep the invoice, that he will receive with goods purchased.
The manufacturer's standard warranty is provided through the documentation included in the packaging of the product.
The warranty of 24 months is applies to the product that have a lack of conformity, provided it’s used correctly, in accordance with its use and as provided in the technical documentation. This warranty is limited only to the private customer (a person that buys goods for purposes not related to his professional activity, that is make a purchase without indicating in the order form a reference to VAT). In case of lack of conformity, the merchant shall, without cost to the customer, the restoration of conformity by repair / replacement or reduction of the price, until the termination of the contract. If, following intervention by an Authorized Service Center, should not be a lack of conformity in accordance with the above-mentioned decree, the customer will be charged for any costs of verification and restoration required by the Authorized, and transportation costs whether incurred by the merchant.
In the event, that for any reason the merchant is unable to replace a product under warranty, you can proceed with the consent of the customer, of the replacement of the product itself (if still in stock) or with another product of equal value and characteristics or, finally, the issue of a voucher for the same amount spent on another product valid for 6 months from the date of issue.
They cannot be requested damages to the merchant for any delays in product replacements under warranty.
Where the application of safeguards provide the return of the product, the product must be returned by the customer in the original packaging, complete in all its parts (including packaging, documentation and accessories).
Removed the case of fraud or grave negligence of the merchant, it’s agrees that if found the same total responsibility towards the customer-including the case of total or partial not execution its obligations as a result of the execution of an order- the liability of the merchant shall not exceed the value of the products purchased by the customer.
RIGHTS AND OBLIGATIONS OF THE BUYER
The customer agrees and undertakes, once the purchase procedure "on line" is finished, to print and save these Terms and Conditions, which, however, has already seen and accepted as a necessary step in purchasing and specifications of the product being purchased, and this in order to fully satisfy the conditions laid down in Legislative Decree no. n.206/2005.
- It’s prohibited of buyer to enter false and / or invented and / or fantasy data in the registration process, data are necessary to activate him with the procedure for the execution of this contract and all subsequent communications, the data and the email must be the only real data and not some other person, or fantasy.
- It’s prohibited forbidden to make double entries for a single person or enter data of third parties. Gioielleria Camici reserves the right to prosecute any violation or abuse, for the protection of all consumers.
- Customer relieve Gioielleria Camici from any liability, resulting from wrong or false tax documents due to errors in the data supplied by the customer, being Customer is responsible for the proper placement.
RETURNS AND CONCLUSION
The customer can to return the items purchased if not satisfied pursuant to Art. 64 of Legislative Decree no. N. 206/2005.
If during the verification of the items delivered, the customer feedback manufacturing defects, damage or an error in the article than what was ordered, the customer has the right to request the return of non-conforming goods free of charge within ten working days by registered with RR, under reference to the serial number, part number and description of the item to be returned, detailed justification and a copy of the accompanying document or by sending e-mail with the request made ??by the same term, at email@example.com , provided that it is confirmed by registered letter with return receipt attached within forty-eight hours. In case of damage or manufacturing defects are required to submit photographic documentation in support for the identification of non-compliance. Followed by informing the customer with notice of Return Authorization number and waybill for the collection of the goods at the address of the customer.
The customer can exercise the right of withdrawal, returning the goods received and a refund of the price paid in cases where:
- He is no longer interested in the product and communicate notice of the order by fax or by e-mail at firstname.lastname@example.org until to have received confirmation of product availability and until their shipment;
- for any reason the customer is not satisfied with the purchase, without penalty and without specifying the reason, within 10 days from the date of receipt of the goods purchased..
To exercise the right of withdrawal, the customer must, within the period specified above, send a registered letter with acknowledgment of receipt (even in advance by fax or e-mail) to Gioielleria Camici di Rosciolo Lanfranco - Via Generale Umberto Nobile, n. 12-01025 Grotte di Castro (VT), or a communication via e-mail to the email address email@example.com .
This notice must contain all the necessary data for identification of the order and the purchaser, the name of the product / products for which it intends to exercise the right of withdrawal, a copy of the sales document received with the goods. All costs of the products are made ??to the customer who, directly or through other means, ensure will deliver its from the residence of the merchant. All items must be deliver in the same condition that the customer have received its, with the original packaging and any manuals and / or handbooks that are part of the package and original packaging and is not allowed to return the goods otherwise. Gioielleria Camici owner of the site www.thejewelleryshopping.com, will put in place the necessary checks on goods reserving to note that the products have been returned in original condition and with original packaging and if all the conditions are good, he provided to repay the total refund of the amount paid by the customer for the purchase of products.
In all cases, the goods must be delivered within their original packaging, which is considered part of the product and must not be damaged or used as unique packaging for shipment. All items must be returned complete with tags and original accessories (dustbags and similar) received with the order.
Do not follow the instructions of return involves the non-acceptance of the same.
The shipping costs incurred to deliver the product to the customer and the costs of delivery from a manufacturer reference are not refundable.
The right of withdrawal may NOT be exercised in the event that:
goods made or modifications and customizations made at the express request of the purchaser in the order
ACCEPTANCE OF RETURN
All returns will be sent directly to the product manufacturer, will follow then check the condition of the goods. When the returns is approved, the Customer may choose to:
- Receive the product conforms with the order (in case of return for damage / manufacturing defect / wrong item)
- Request a refund of the order for the value of the goods.
In case the customer choose the refund of the order, Gioielleria Camici will make in the following ways:
- For orders paid by credit card will make an immediate reversal of the transaction, sending communications relating to the customer accompanied by reports of reversal of the transaction. The Customer can verify the reversal of transaction within about 10 days, the waiting period varies according to the bank circuit to which it is linked to the credit card.
- For orders paid using PayPal will make an immediate reversal on customer's PayPal account.
- For orders paid by bank transfer, the Customer will give to Gioielleria Camici its bank data to make a reversal.
CONTRACT TERMINATION AND TERMINATION CLAUSE
Gioielleria Camici may terminate the contract by giving notice to the customer with proper and simple explanation, in this case the customer will be entitled only to a refund of the amount paid. The obligations assumed by the customer in art. 7 (Obligations of the buyer), and the guarantee of successful payment the customer makes with the media in art. 2, are essential, so that by express agreement, the failure by the Customer, only one of these obligations will result in the termination of the contract pursuant to article ex art.1456 c.c., without any judicial decision, without prejudice to the right of the Gioielleria Camici to sue for damages. The customer may cancel the contract within 24 hours of receipt of the confirmation email promptly inform the customer service department via email to firstname.lastname@example.org